2dapp Privacy Policy
2dapp is committed to protecting and safeguarding the personal data of all users. This policy clearly explains what information we collect, how we use it, and how we protect it.
Last updated: 30 October 2026
Section 1Introduction and Purpose
This Privacy Policy is written for players and customers in Myanmar who use the 2dapp website (https://2dapp.vip) and all related services. We firmly believe that your personal data must be protected and maintained through robust security measures.
By using 2dapp services, opening an account, or making a deposit or withdrawal, you are considered to have read and agreed to the terms set out in this policy. We therefore ask that you read it carefully.
Purpose of this Policy
- To clearly explain the personal data protection measures we carry out
- To make clear for what purpose we collect, retain, and share your information
- To let you know what rights you have regarding your personal data
- To explain how you can contact us to make personal data requests
Information We Collect
At 2dapp, we collect only the information necessary to deliver our services properly and maintain security.
Information you provide directly
- Full name and date of birth (to verify you are 21+)
- Email address and contact details
- Username and password used to log in (stored in encrypted form)
- Payment information related to KBZPay, Wave Money, and AYA Pay
- Deposit and withdrawal records
Information collected automatically
- IP address and state/region location (estimated)
- Device type, browser type, and OS version used to access the site
- History of pages viewed and games played on the site
- Session records of browsing activity on the website
- Cookies and similar tracking technologies
Data received from third-party services
For KYC (customer verification), we only record verification results received from authorised service providers. Any data obtained in this way is also protected in accordance with this policy.
How We Use Your Data
We use the data we collect only for the following purposes.
Service Delivery and Management
- Account registration, verification, and secure login
- Processing deposits and withdrawals (KBZPay, Wave Money, AYA Pay)
- Distributing bonuses, VIP benefits, and cashback
- Providing access to game history and transaction records
- Activities related to 24/7 Live Chat support
Security
- Preventing fraud, bonus abuse, and cyber attacks
- Protecting users' assets and financial security
- Detecting irregular login activity and suspicious transactions
Service Improvement
- Improving the service based on how players use it
- Identifying and fixing technical issues
- Conducting website performance analytics
Legal Compliance
Data may be retained as required by law to fulfil obligations related to legal claims or official record-keeping duties.
Data Sharing and Third Parties
2dapp does not sell, rent, or transfer your personal data to third parties for commercial purposes or for any unrelated purpose. Data may only be shared with third parties in the circumstances described here.
Service Providers
Payment providers such as KBZPay, Wave Money, and AYA Pay, game providers, and our technology partners receive only the data necessary to deliver their services, and are bound by the same protection standards as we are.
Legal Requests
We will only respond to valid requests from courts and law enforcement authorities, and will not share data arbitrarily without such a request.
Business Transfers
In the event of a company restructure, merger, or acquisition, data may be transferred to the successor entity with prior notice. The successor entity will also be required to comply with this policy.
Cookies and Tracking Technologies
The 2dapp website uses cookies and session tracking technologies to keep services running smoothly.
How Cookies Are Used
- Security cookies that maintain your login session
- Preference cookies that remember your language and UI settings
- Analytics cookies that count which games and sections of the site are visited
- Fraud prevention and cybersecurity cookies
Rejecting Cookies
You can block cookies from your browser settings. However, doing so may cause some features (such as logging in and processing deposits or withdrawals) to stop working properly. If you have any questions about this, our 24/7 Live Chat team is here to help.
Data Protection Methods
2dapp transmits your personal and financial data securely using SSL (Secure Socket Layer) encryption.
Technical Safeguards
- SSL/TLS encryption — all communication between the server and browser is encrypted
- Passwords are never stored in plain text; they are stored only using a strong hashing algorithm
- Payment data is stored only on PCI-compliant servers
- Firewalls and cybersecurity monitoring systems are in place
- Access to servers is restricted through strict access controls
Administrative Safeguards
- Access to personal data is restricted to only the minimum number of staff necessary
- Regular data protection training is provided for staff
- A response plan is in place to act immediately in the event of a data breach
Data Retention Period
Data related to your activity is retained throughout the period your account is active. After the service ends, it is kept for the period required to meet legal obligations, then securely deleted.
Your Personal Rights
Every user with an account at 2dapp has the following rights regarding their personal data.
Right to Access
If you want to know what data we hold about you, you can request it at [email protected]. We will review and respond, provided there are no legal restrictions preventing us from doing so.
Correction and Accuracy
If you find any inaccuracy in your personal data, you can contact us at any time to request a correction. We want to avoid acting on incorrect information.
Right to Deletion
You can request that we delete data we may still hold after your service has ended. If legal obligations (such as financial record retention requirements) still apply, the data will be kept until that period expires and then deleted.
Right to Object
If you believe we are using your data in a way you have not agreed to, you can contact us to raise an objection and we will investigate immediately.
Right to Complain
If you have a complaint about how your personal data is handled, you can contact us directly at [email protected].
Protection for Users Under 21
2dapp services are for adults aged 21 and above only. We do not knowingly collect personal data from or provide any service to anyone under the age of 21.
Date of birth is verified during account registration. If a user is found to be under 21, the account will be blocked immediately and no further action will be taken. If we become aware that we have inadvertently received personal data from a person under 21, we will delete it immediately.
Policy Updates and Notifications
We may revise this policy from time to time based on changes to our services, technology, or legal requirements. Any changes will be published on the site and the "Last Updated" date will be amended accordingly.
How We Notify You
- For material changes to the content — an announcement will be posted in a prominent location on the site
- For significant changes relating to data protection and communications — advance notice will be sent to the email address you have provided
- If you continue to use the site after a policy change, you will be considered to have accepted the updated policy
Contact Us
For any questions about this policy, you can contact us at any time at [email protected]. You can also reach us instantly via our 24/7 Live Chat (in Burmese).